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Firefox hangs when loading the Adobe Flash plugin

Last Updated: May 09, 2014 03:26PM PDT
This is a known issue with the Adobe Flash Protected Mode setting that causes a problem with Firefox.

You can fix it by updating the Flash settings to turn off Protected Mode. You can read more about it here.

To disable Protected Mode, add the following line to your mms.cfg file, which is located in the following folder based on your OS.
ProtectedMode=0

mms.cfg File location

  • Windows 32-bit: C:\windows\system32\macromed\flash
  • ​Windows 64-bit: C:\windows\syswow64\macromed\flash

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